Medirama Co., Ltd. (hereinafter referred to as "Company") prioritizes user's personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection.

If our privacy policy is revised, it will notify you at our website’s notice (or individual notice). This policy will take effect in 2022.

Items of personal information collected
The company shall collect the following personal information for Online inquiry, recruitment, and service application.
  • ο Collection items : name, email address, phone number, access log.
  • ο How to collect personal information : Contact us, Career
Purpose for collection and use of personal information
The company shall use the collected personal information for the following purposes.
  • ο Notification of providing solution based on procedure of contract and usage of client information
  • ο Verification of employees career record.
Period of retention and use of personal information
Basically, the company shall destroy the personal information without delay after the purpose of collecting and using personal information is achieved. However, the following information will be preserved for the period specified for the following reasons.

A. Reasons for holding information according to the company's internal policy

Records of illegal use record
Reason for preservation : Prevention of illegal use
Preservation period : 1 year

B. Reasons for holding information under relevant laws and regulations

If it is necessary to preserve the information in accordance with the provisions of related laws, such as the Commercial Act, the Consumer Protection Act in e-commerce, and others, the company shall keep member information for a certain period of time prescribed by the relevant laws. In this case, the company shall use the information only for the purpose of its storage. The preservation period is as follows.

- Records of contract or withdrawal of subscription
Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce
Preservation period : 5 years
- Records of payment and supply of goods, etc.
Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce
Preservation period : 5 years
- Records of Electronic Financial Transactions
Reasons for preservation: Electronic Financial Transactions Act
Preservation period: 5 years
- Records of consumer complaints or disputes
Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce
Preservation period : 3 years
Procedures and methods for destroying personal information
Generally, the company shall destroy the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.
  • ο Destruction procedure

    The information entered by the member for membership shall be transferred to a separate DB (separate document box in the case of paper) after achievement of our desired purposes and destroyed after storage for a certain period of time for information protection reasons (refer to retention and usage period) in accordance with our policies and other related laws. The personal information transferred to a separate DB shall be not used for any purpose other than being held unless it is legal.

  • ο Destruction Method

    - Personal information stored in electronic file formats shall be deleted using a technical method that cannot repeat records.

    - Personal information printed on paper shall be crushed with a grinder or destroyed through incineration.

Consignment of personal information collected
The company shall not consign user's information to outside companies other than delivery, installation, and A/S companies contracted with the company without user's consent. If needed in the future, it shall notify of the consignee and details of the consignment work and obtain the user’s prior consent if necessary.
Rights of users and legal representatives and methods of exercising them
Users and legal representatives may at any time inquire or modify the registered personal information of their own or children under the age of 14 and request cancellation of membership. To check/modify personal information of users or children under the age of 14, users can directly read, correct, or withdraw it after clicking “change personal information“ (or modify personal information) or “cancel membership” (or "withdraw consent) after confirming your identification. Or, if the user contacts the person in charge of personal information management in writing or by phone, or e-mail, the company shall take action for this without delay. If the user requests correction of personal information errors, the company shall not use or provide the personal information until it is complete.
Furthermore, if wrong personal information has already been provided to a third party, the company shall notify the third party of the correction process without delay for complete correction. The company shall process personal information terminated or deleted on the request of a user or legal representative as specified in the "retention and use period of personal information collected by the company" and cannot be read or used for other purposes.
Matters regarding the installation, operation, and rejection of automatic personal information collection tools
The company operates "cookie" to frequently store and find out user's information. Cookie is a very small text file sent by the server used to run the company's website to the user's browser and is saved on your computer's hard disk. The company uses cookies for the following purposes.
  • ▶ Purpose for use of cookies

    The targeted marketing and personalized services are provided by analyzing the frequency of access of time for visiting of members and non-members, identifying users' tastes and interests, tracking their own traces, and figuring out the degree of participation in various events and visits. The user has the option to install cookies. Therefore, you can allow all cookies by setting options in a web browser, go through confirmation whenever cookies are saved, or refuse to save all cookies.

  • ▶ Cookie setting rejection method

    In order to refuse to set up cookies, you can allow all cookies, go through confirmation every time you save them, or refuse to save all cookies by selecting options in a web browser. Example of how to set up (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information However, if you refuse to install cookies, there may be difficulties in services provided for you.

Civil service regarding personal information
In order to protect customers' personal information and handle complaints related to personal information, the company shall designate the related departments and personal information management managers as follows.

Person in charge of personal information management

Name : Administrator
E-mail :
Contact number : +82 2 812 9995

You can report any personal information protection-related complaints arising from use of the company's services to the personal information management manager or the department in charge. The company will respond quickly and sufficiently to users' reports.

If you need a report or consultation on other personal information infringement, please contact the institution below.

  • 1.Personal Dispute Mediation Committee (
  • 2.Information Protection Mark Certification Committee (
  • 3.Supreme Prosecutors' Office Internet Crime Investigation Center (
  • 4.Police Agency Cyber Terror Response Center (